Maximo Open Forum

Hi, 

I have a list of activity work orders that cannot be closed. They are sitting in COMP status. When I try to close them, I get the following error message "BMXAA4042E - The status cannot be changed for the selected records."

I have enabled every option for the Activities and Tasks application, but I still cannot Close these activities. I did notice that the parent WOs of these activities are all in Closed status. Has anyone else seen this issue before? I also tried deleting these activities, but I got a similar error. Thanks!

Since these are already in COMP status, that normally indicates something like unapproved labor transactions or a labor transaction with an open timer exists on the record if it's something out of the box. There may be other scenarios but that's one of the only additional checks when going from COMP to CLOSE. 

If you have conditions on the WOSTATUS domain value for CLOSE, you would need to make sure that you have a condition that would evaluate to true for your record. For example, sometimes customers add a restriction to ensure failure reporting, a worklog, labor transaction, etc. exists on CM work orders before going to CLOSE. The problem with conditions on status domains is you get the very generic error message because the value becomes hidden without explaining to the user why. That's why I normally recommend validation over conditions on domains. 

Hi Steve,

How would you do a validation on the WOSTATUS domain? We have conditions on ours and have that same issue of generic error messages not helping.