Maximo Open Forum

Hi all,

I have been trying to test the Maximo REST API for updating records and received this following error:

 "BMXAA1496E - The WORKORDER record does not exist in the database and cannot be updated or deleted.",

Even though the work order exists in the database, I tried using WORKORDERID as well and got the same result. I also tried adding the WORKORDERID in the URL, but I still get the same error.

Using Object Structure: MXWO

I am not sure where I am doing wrong and any help would be appreciated.

Thanks!

#Integrations

------------------------------
Raziela Avdylaj
InfoSoft Business Solutions
------------------------------

What header you are using? 

x-method-override should be SYNC, deselect the patch type as MERGE and try again 

------------------------------
Subhransu Sekhar Sahoo
PriceWaterHouseCoopers Services Pvt Ltd
------------------------------

Hi Subhransu,

Thank you for your help. I deselected the patchtype = MERGE as you guided; used "PATCH" for x-method-override and also used the workorderid in the URL.

Now the records are updated successfully.

Thanks again!

------------------------------
Raziela Avdylaj
InfoSoft Business Solutions
------------------------------

Original Message:
Sent: 02-06-2026 14:31
From: Subhransu Sekhar Sahoo
Subject: Error while updating Maximo records using REST API and Postman

What header you are using? 

x-method-override should be SYNC, deselect the patch type as MERGE and try again 

------------------------------
Subhransu Sekhar Sahoo
PriceWaterHouseCoopers Services Pvt Ltd
------------------------------