Hello,
We are new to working with rotating assets, and I have a question about how to return an asset after it has been issued. Issuing the asset works without any problems, but we are unsure how to properly return it once it has been used.
From my research, the process should be:
Inventory → Return Rotating Asset
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Go to Inventory → Inventory.
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Locate the storeroom where the rotating asset belongs.
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From the Select Action menu, choose Return Rotating Asset.
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Enter details:
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Rotating Item (item number)
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Asset Number (specific tag/serial)
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Storeroom/Location for the return
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Quantity = 1 (since rotating items are tracked individually)
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Save → the asset should be moved back into the storeroom inventory.
The issue is that we do not see the Return Rotating Asset option in the menu. Some suggestions mention that the action RETURNROTASSET must be granted, but we have not been able to find this action.
Any guidance or suggestions would be greatly appreciated.
Thanks,
Mark
#MaximoApplicationSuite------------------------------
MARK FRITZ
GM
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