Maximo Open Forum

 View Only

How to insert site by default in a Service Request

  • 1.  How to insert site by default in a Service Request

    Posted 05-27-2024 15:53

    Hello,


    I am very much new to Maximo and I am looking for some information on how to insert Site by default and make it hidden.

    1) Self Service - Create Service Request - <Site Name> populated automatically (i.e. behind the scenes)

    2) Service Desk - New Service Request - <SITE NAME> populated automatically and potentially hide the field.

    3) Create Work Order from Service Request to carry <SITE NAME> to the WO Tracking application.

    Based on the above requirements, how can this happen or is it even possible?

    Thank You


    #Reporting

    ------------------------------
    Gursev Bajwa
    OCWA
    ------------------------------