Hello,
I have attempted to escalate a Work Order from an employee who has left and is inactive within a group of employees.
The steps I followed:
- I created an Escalation, set Escalation Points = 1, and linked it to the created Action
Although the escalation is active, the Owner of the created Work Orders does not change.
Do you have any suggestions on what I might have missed or what I should review?
Thank you in advance!
#MaximoApplicationSuite#WorkManagement------------------------------
ledjana Bakillari
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