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  • 1.  Maximo 7.6.1.3 Configuring Email Listener for MS Outlook using Oauth 2.0

    Posted 02-13-2025 11:57

    I have followed the steps that I could find to try to get an email listener to connect to Microsoft Outlook to receive emails for processing by a workflow in Maximo.

    I have gotten to a point of testing... the workflow is sending the email to the approver for them to take action, they are responding to the email, and it is being sent to the inbox of the account that the listener is supposed to be checking.

    Whenever the listener runs I am getting the following error.

    Caused by: com.ibm.security.cert.IBMCertPathBuilderException: unable to find valid certification path to requested target

    I suspect there is something wrong with the configuration in websphere but cannot seem to crack this nut.

    If you have any suggestions of where I might look to solve this particular issue that would be much appreciated...


    #EverythingMaximo

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    Stephen Hume
    Sheffield Scientific LLC
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  • 2.  RE: Maximo 7.6.1.3 Configuring Email Listener for MS Outlook using Oauth 2.0

    Posted 02-13-2025 20:39

    Hey Stephen

    Yes OAuth certificates are needed to be add at WebSphere Key Store. Have you done this configuration-

    https://www.ibm.com/support/pages/email-listener-oauth-configuration-office-365-installing-ssl-certificates



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    Regards,
    Prashant Sharma
    IBM Champion 2022|2023|2024|2025
    Connect with me @ https://www.linkedin.com/in/psharmamaximo/
    Lets learn MAS @ https://www.youtube.com/@reliabilityodyssey/
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  • 3.  RE: Maximo 7.6.1.3 Configuring Email Listener for MS Outlook using Oauth 2.0

    Posted 04-03-2025 18:56

    Hey Stephen,

    Did you end up getting past this? Asking as I just finished this configuration and would be happy to help through any roadblocks if I can.

    Cheers,
    Matt



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    Matt F
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