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Maximo in multi-window mode

  • 1.  Maximo in multi-window mode

    Posted 3 days ago

    Hello, experts!
    I'm asking for advice on how to make Maximo work in multi-window mode.
    For example, to have SR open in one tab in the current Sense, PR in another, and the start center with portlets in the first tab?
    Best regards!
    Sergey Melnikov


    #EverythingMaximo

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    Sergey Melnikov
    RusNet
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  • 2.  RE: Maximo in multi-window mode

    Posted 3 days ago

    Hi Sergey,

    I would be curious to know what version of Maximo you are using and understand further what you are referring to as 'Multi-Window Mode'. For me, I login to Maximo on 3 different tabs of my browser. I can then use those tabs as needed, breaking them into different windows - or keeping them all in one window as 3 tabs.

    Thank you,



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    Allan Henle
    Naviam
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    Original Message


  • 3.  RE: Maximo in multi-window mode

    Posted 3 days ago

    Alan, good afternoon!
    Thanks for your reply!
    I'm using versions 7.6.0.6 and 7.6.1.3.
    By multi-window mode, I mean I could go to Maximo, go to the Start Center, right-click the SR app, and open it in a new tab. Then, I'd go back to the main tab and open, for example, the Locations app in another tab within the same user session.



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    Sergey Melnikov
    RusNet
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    Original Message


  • 4.  RE: Maximo in multi-window mode

    Posted 3 days ago

    Sergey,

    I am able to have multiple sessions open at the same time within my environments. I do this by first logging into one, then open a new browser tab(not by the right click - open in new tab), then in the browser tab type the URL in again. This allows me to have multiple sessions open and move them around as needed.

    Thank you,



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    Allan Henle
    Naviam
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    Original Message


  • 5.  RE: Maximo in multi-window mode

    Posted 2 days ago

    Sergey, The best way to have multiple windows is to login multiple times as described by @Allan Henle.
    The application design means that sessions created as you describe risk overloading the system.

    I have investigated problems where users have created multiple sessions and then seen performance problems that led to parts of the system failing.

    This highly technical article discusses how sessions are managed - http://www.linkedin.com/pulse/maximo-users-login-counts-accidentally-overloading-jvm-mark-robbins



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    mark robbins
    Cohesive
    IBM Champion 2017-2024 Inclusive
    See my blog on Maximo support related topics here:
    https://www.linkedin.com/pulse/maximo-support-advice-from-non-ibm-engineer-article-mark-robbins/
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    Original Message


  • 6.  RE: Maximo in multi-window mode

    Posted yesterday

    That article is from 10 years in 2016 and references Internet Explorer. Internet Explorer is no longer supported unless you're still using Windows 7 or XP. I suppose it is something to be aware of if you're still using Maximo 7.1 or 7.6 still. Even with Maximo 7.6, I don't know if there are any workstations that would run Internet Explorer. We all moved to Chrome & Edge after going to Windows 10 or Windows 11.



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    sun kim
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    Original Message


  • 7.  RE: Maximo in multi-window mode

    Posted yesterday

    Yes the article is old but the core user / web client session functionality is still there.

    If you go into the logs then you can see the references to Web Client Sessions... if you create enough sessions incorrectly then it is still possible to overload a MAS POD...

    Yes IE is now out of date... but Edge includes some of the IE code. Microsoft said that it was a new piece of code but at the time IE specific fixes were also being used and applied to Edge. I know... because I was supporting the systems.



    ------------------------------
    mark robbins
    Cohesive
    IBM Champion 2017-2024 Inclusive
    See my blog on Maximo support related topics here:
    https://www.linkedin.com/pulse/maximo-support-advice-from-non-ibm-engineer-article-mark-robbins/
    ------------------------------

    Original Message


  • 8.  RE: Maximo in multi-window mode

    Posted 2 days ago
    Edited by sun kim 2 days ago

    On Maximo 7.6, the system property to check is 
    mxe.webclient.maxuisessions

    Defines the maximum number of sessions allowed by the server.

    0 means unlimited.

    For multi-session tabs, I've always used https://maximo.yoursite/maximo/ui/ (with the trailing slash). And that's always let me open multiple tabs in a single window in Chrome/Edge. If you save it as a bookmark in your browser, you can just click it and a new Maximo window appears. The login that Maximo gives you when you log in usually breaks the ability to open multiple tabs (the long login.jsp URL).



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    sun kim
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    Original Message


  • 9.  RE: Maximo in multi-window mode

    Posted yesterday

    When I tried as you suggested, it changed the URL to .../maximo/webclient/login/login.jsp



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    Stevie Holloway
    Tufts University
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    Original Message


  • 10.  RE: Maximo in multi-window mode

    Posted yesterday

    That's ok, go ahead and save that bookmark in your web browser. Edit the bookmark and just make it your website/maximo/ui/ . Log into maximo, open another tab, then click on the bookmark. As long as your starting web address is /maximo/ui/ then it shouldn't matter what you see afterwards. Hopefully, you'll have two sessions on two different tabs. I use this all the time, when I need to look at assets, locations, work orders, PMs, and inventory in various combinations.



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    sun kim
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    Original Message


  • 11.  RE: Maximo in multi-window mode

    Posted yesterday

    Maybe I am overlooking something, but I don't see how the changed URL helps. If I log out of one tab and return to the other, it logs me out. I open multiple tabs in the same browser all the time. Typically, I'll open another session in a different browser, and one doesn't log out the other. Please advise if I have missed something.



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    Stevie Holloway
    Tufts University
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    Original Message


  • 12.  RE: Maximo in multi-window mode

    Posted yesterday

    Stevie,

    If you are logging out of Maximo it will close your sessions for your user and kick you out. If you are working in multiple windows you shouldn't need to log out. I recommend not logging out of your environment until you are done working in Maximo.

    Thank you,



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    Allan Henle
    Naviam
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    Original Message


  • 13.  RE: Maximo in multi-window mode

    Posted yesterday

    I see what you mean. I think /maximo/ui/ and /maximo/webclient/login/login.jsp will let you open up multiple labs. I guess I just got used to making a minimal URL because I'd often create shortcuts on desktops manually. But yeah, either, url works for multi tabs.



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    sun kim
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    Original Message