I don't always open IBM case when I have Maximo issues, but when I do these are some of the tips that I follow. These are some of my learned experiences. Do you have some tips you want to share?
Navigating IBM Maximo Support Cases: Notes From a User Experience
https://www.naviam.io/resources/blog/navigating-ibm-maximo-support-cases-notes-from-a-user-experience
#Administration------------------------------
Phil Runion
Naviam
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