Maximo Open Forum

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  • 1.  NOTIFICATIONS

    Posted 12-02-2022 10:01
    Without having an exchange server is there a way to get a notification pop up. ex. ( new service order, status change)
    #Administration
    #EndUser
    #WorkManagement

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    DESIREE HARSHMAN
    Boeing
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  • 2.  RE: NOTIFICATIONS

    Maximo Certified
    Posted 12-02-2022 11:28
    Have you looked at our bulletin board functionality to determine if that would meet the requirement? It's not a flashy in your face notification but it's something you can use system wide or target a group of people (utilizing person groups) and they can see no matter which application they're in. You would have to create the bulletin board record through automation based on what you want but that's pretty easy to do. And it doesn't require the user to have an email address to see.

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    Steven Shull
    IBM
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  • 3.  RE: NOTIFICATIONS

    Posted 12-02-2022 13:59
    We do currently use the bulletin board functionality but not for that.  I will look into that.  Thank you for your suggestion.

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    DESIREE HARSHMAN
    Boeing
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  • 4.  RE: NOTIFICATIONS

    Solution Provider
    Posted 12-02-2022 16:31
    Hi Desiree,

    Can you share more details, please?  I am sure there are options that we are not considering.  What version are you on?  Do you use mobile?

    Thanks
    Shannon

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    Shannon Craft
    Banetti
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  • 5.  RE: NOTIFICATIONS

    Posted 12-05-2022 09:02
    Hello Shannon,

    We are  using version 7.6.1.  We are not using mobile at this time.  Hope to have that soon.  We also do not have an exchange server.  Currently we have start centers set up for each Department,  when we have someone put in a service request if the managers are not refreshing their screens they are not getting a notification that there is a service request that they need to view.  Is there a way to have a message pop up that says you have a new service request?  And do that by Department.

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    DESIREE HARSHMAN
    Boeing
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  • 6.  RE: NOTIFICATIONS

    Solution Provider
    Posted 12-05-2022 09:48

    Hi Desiree

    my first thought is to create a result set KPI on the start center. These you can do per department and you can color code them with red font to show new SRs coming in. 

    I will keep looking into other options and come back to you. 


    thanks
    Shannon



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    Shannon Craft
    Banetti
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  • 7.  RE: NOTIFICATIONS

    Solution Provider
    Posted 12-05-2022 14:36

    Here is another option, but I would be cautious with regards to system performance impact. 

    https://bportaluri.com/2013/10/automatically-refresh-maximo-start-center.html



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    Shannon Craft
    Banetti
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  • 8.  RE: NOTIFICATIONS

    Posted 12-06-2022 13:13
    Shannon,

    I will look into this.  Thank you,  We were looking more of a pop up notification or a sound notifier.

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    DESIREE HARSHMAN
    Boeing
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