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Populate assignedownergroup based on owner

Troy Brannon06-08-2023 08:49

Morning All We recently 'upgraded' from 7.6.0 to 7.6.1 and not everything is working the same way. ...

Steven Shull06-08-2023 09:57

What is your exact version in system info? We had a bug (APAR IJ28616 https://www.ibm.com/support/pages/apar/IJ28616) ...

1. Populate assignedownergroup based on owner

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Troy Brannon
Posted 06-08-2023 08:49

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Morning All

We recently 'upgraded' from 7.6.0 to 7.6.1 and not everything is working the same way. In the old version, whenever a work order was created, the assignedownergroup would populate based on the owners current ownergroup, so long as it was a 1 to 1 relationship. But since the upgrade, the assignedownergroup won't populate and I cannot find any difference between the two versions. Does anyone know what I can do to correct this?

#EverythingMaximo

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Troy Brannon
Alcon
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2. RE: Populate assignedownergroup based on owner

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Steven Shull
Posted 06-08-2023 09:57

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What is your exact version in system info? We had a bug (APAR IJ28616 https://www.ibm.com/support/pages/apar/IJ28616) where we cleared this value whenever owner was set. The specific APAR mentions take ownership but it happened any time owner was set if it wasn't coming from a job plan.

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Steven Shull
IBM
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