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 Fail during Maximo Manage Installation in MAS 9

  • Maximo Application Suite
Leonardo Lima's profile image
Leonardo Lima posted 09-26-2024 09:03

Hi guys,

I'm installing Maximo Manage using MAS Administration Portal, release 9. After select the module and industry solutions, the installation stops with the message 'Establishing Subscription to update channel. And it doesn't move forward.

Checking the project mas-manage in OpenShift, I can see the message 'Resource quotas evaluation timeout'.

Does anyone know what is the problem?

I opened a case with IBM.

Brett Coleman's profile image
Brett Coleman posted 10-01-2024 08:54

What version of Openshift are you using to deploy manage on? I noticed some strange things happening with the playbooks when trying to deploy the more stable, up to date docker images onto Openshift 4.13. I moved to 4.14 and had no problems. The most stable versions I have found are cli 10.9.2 and Openshift 4.14.35. They just started a new sprint on the cli, so they're up to 11 something now. I tend to wait until they're finished with their CI/CD stuff because it's a crapshoot if the playbooks will work or not when pulling down the "latest" image. Good luck and feel free to reach out if you have any questions.

Leonardo Lima's profile image
Leonardo Lima posted 10-01-2024 14:24

Hi Brett Coleman,

Thanks for you attention. After discuss with IBM and an OpenShift specialist, I had discovered that this problem and others are related to a low latency between my cluster and the disc. It was something like 97 ms and this is not a good number for an OpenShift Cluster or Single Node installation.

The infraestructure team will adjust the hardware and I will try later.

Thanks again!

Leonardo Lima.

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