Hello,
I would like to know if and how there is a way to create and insert a SITE by default and also to make it hidden:
1) Self Service - Create Service Request - <Custom SITE name> populated automatically (i.e. behind the scenes)
2) Service Desk - New Service Request - <Custom SITE name> populated automatically and potentially hide the field.
3) Create Work Order from Service Request to carry <custom SITE name> to the WO Tracking application
Hi @Gursev Bajwa!
Checks if the user has been assigned the default insertion Site. It's possible that if you don't have it and you add it, it might help you solve the problem.
Regards!
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