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 How to edit existing users in MAS9 to be LDAP enabled

  • Maximo Application Suite
Vincent Yap's profile image
Vincent Yap posted 03-24-2026 05:05

Hi Experts,

We are having trouble with the user data import via MAS Admin Suite because whenever we try using the user import functionality, if the user already has related records such as groupuser, it fails.

Tried running this in mongodb but no changes are happening in the UI:

identities: {

_local: {

forceTokenChange: false,

state: { lockedOut: false },

type: 'local',

token: 'xxxxxxxx'

},

'default-ldap': { type: 'ldap', id: 'c77385' }

},

Please advise.

Sharath PK's profile image
Sharath PK posted 03-24-2026 08:09

Hi Vincent,

Does this mean you already have the same users in Manage ? What happens when you remove the existing manage users from the import file ?

If the users are not in MAS core/Mongo DB , there is a sync cron which you could enable in Manage, which will synch the Manage users with core.

The cron name - MASUSERSYNC

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