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Infinitely long work order print report

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Suraj Nishad posted 12-08-2023 02:52

Hello,

"Work order detail" report for some work orders goes in an infinite download when exported with "Auto" fit size.
However, when I change the fit to "Actual" from the default "Auto", the report seems to be downloading just fine.

When a user clicks on the print button directly from the toolbar, it goes on a loop. By default, it is printed with "Auto" fit (my assumption), as a workaround, is there any way to change this to "Actual"?
I've checked the documentation, didn't find anything.

Thanks

Matt McGuire posted 01-15-2024 11:24 Best Answer

Hi Suraj,

You'll need to edit the HTML file. Specifically you'll need to find the following DIV ID "exportFitSetting". In this DIV you'll see the three input types, exportFitToAuto has a value of "CHECKED" remove that and add to exportFitToActual.