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 Is there a way to update the related PR to a status that is not equal to CLOSED?

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Kevin Estrella's profile image
Kevin Estrella posted 08-07-2024 08:08

The problem is users attempts to cancel a PO which has items/services that have been received and subsequently returned, cannot have its status set to CAN. POs with Received and Returned Items/Services Cannot be Canceled. Then, we applied the solution shared in this link for the PO POs with Received and Returned Items/Services Cannot be Canceled (ibm.com) Then the 2nd problem is PR remains CLOSED status which is I understand. But is there a way to update the related PR to a status that is not equal to CLOSED?

Craig Kokay's profile image
Craig Kokay posted 08-08-2024 19:22

Hi Kevin,

If you follow the advice given, you just simply as an alternative status to the POSTATUS domain.  Once you have done this, you will be able to use the Change Status menu option.

Regards, Craig

Principal Consultant, COSOL

#IBMChampion

Martin Fabra's profile image
Martin Fabra posted 08-10-2024 18:43

Hi @Kevin Estrella!

It's complex. We know that if a PO is canceled, the PR that generated it is released, allowing us to create another new PO from that PR.

But if Maximo does not allow canceling a PO that has receipt and returns I do not see a way out of this. To release the PR it is necessary to cancel (not close) the PO. To cancel the PO, there should be no prior receptions.

One possibility would be to create a new state CANCEL2 and with a script, make changes to the PR that are identical to those made by canceling the PO and that allow the PR to be released. 

Regards!

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