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 Issues while publishing Maximo mobile Inspections App, to MAS 8 environment

  • Maximo Application Suite
  • Mobility
Nathan Tabenkin's profile image
Nathan Tabenkin posted 01-17-2024 15:09
Dear MORE Community,
 
I've recently encountered some challenges while trying to publish a Maximo Mobile Inspections app and would greatly appreciate any insights or experiences from the community.
 
My specific concern revolves around the process of publishing Maximo Mobile Inspections app using Graphite and MAS 8, and I'm curious to know if any of you have faced similar issues in the past. If so, how did you troubleshoot them, and what operating system were you using?
Please share your experiences and solutions if you've encountered any of the following problems:
 
1. Publishing Errors: Have you ever experienced errors or issues while trying to publish a Maximo Mobile Inspections app? 
2. Compatibility Challenges: Did you encounter compatibility challenges with your operating system, especially if you were using Mac Silicon? What steps did you take to ensure compatibility between Maximo Mobile Inspections and your OS?
 
3. Troubleshooting Tips: If you faced any publishing-related difficulties in the past, or know why the publish is getting held at the the step highlighted in the image attached what troubleshooting tips or best practices would you recommend to fellow community members?
 
Thank You,
 
Nathan
Steven Shull's profile image
Steven Shull

1) You will want to make sure you're on a recent version of Maximo Mobile along with the appropriate configuration image from https://www.ibm.com/support/pages/node/6408032 . There were issues with an internal library Inspection used that made publishing from the config tool cause issues with the application.

2) Mac with M series chips are an area we're looking to improve. There are performance impacts because the Arm chip will use emulation. We are planning to build it with that architecture to address it some point in the near future.

3) Troubleshooting publishing errors it's helpful to analyze the console output & network requests (using developer tools in the web browser) & the docker output is the best ways to analyze. Typically, publishing errors are during the build step which will only be viewable locally. Normally on the M1 chip your issue will be timeout.