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 Location can't be decommisioned

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Sally Fowler's profile image
Sally Fowler posted 10-29-2024 07:53

Hi! My customer can't decommission two locations. I've checked and can't seem to find any open workorders, active PMs, POs, Receipts (MATUSETRANS), SR. 

Is there anyone who's had this issue before? The error message I get is following:

BMXAA2671E - Status of location xxx cannot be changed to inactive because it is referenced by an open work order

Travis Herron's profile image
Travis Herron

I would open the Location record, choose "View Work Details" from the More Actions menu, and look at the Work tab -- probably removing the default "Is Task?" filter then refreshing the table.  I'm guessing, but maybe it is fussing over a record in the Multi-Asset/Loc/CI table or a Task record -- things that would be less obvious when looking for open Work Orders.

Other than that, can you query the database directly? Can you replicate the issue in a different (test) environment? (Preferably also to be tested in a test environment) Can you decommission other Location records without getting the same error?

Sally Fowler's profile image
Sally Fowler

Thanks for your reply!

I checked the Work Details before but you made me check again. This time I noticed that there were loads of closed workorders in the WORKVIEW table where historyflag = 0. All the WOs were older so must be due to some older logic. 

I've corrected this, currently awaiting answer from my customer to see if it works as expected. 

Sally Fowler's profile image
Sally Fowler

It worked! MULTIASSETLOCCI table as you said :)