We are experiencing an issue where, when creating a new Work Order (WO) in Manage for one of our Satellite Locations, the system is defaulting the Asset to a default Asset, automatically. How do I change this default Asset or remove it altogether?
Steps to Reproduce:
Expected Behavior: The asset field should either remain empty or allow the user to select the correct asset manually when creating a new WO for the Satellite Location.
Actual Behavior: The system automatically assigns "eye washes" as the asset when creating new WOs for the Satellite Location.
Environment:
Request: Please investigate and provide a resolution to prevent the automatic assignment of "eye washes" as the default asset for Work Orders in the Satellite Location. A similar issue was resolved for another location, and the same approach may be applicable here.
Does this Satellite location contain only a single asset? Check the asset application and find by the location and confirm if only 1 asset is present.
Addendum: There is only a single asset for the location. Also, I understand that a Location can have a default asset. How do I change this in MAS? Please advise, thank you @Niv Geo for your help so far.
3815 Harrison AvenueCincinnati, OH 45211contact@moremaximo.com
Join CommunityInvite ColleaguesLearn MoreAbout UsTerms of Use