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 MAS SR Mobile Ticket Template Attribute Datetime

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Demitri Bergeron's profile image
Demitri Bergeron posted 12-22-2025 21:14

I am prepping to deploy the SR Mobile application of our MAS 9.0.1 environment and I am struggling with being able to create a simple datetime field within a ticket template. I am utilizing a tiered classification structure in conjunction with a Ticket Template which has several specification attributes to create a meeting room reservation form. One field I need is meeting start date and time, along with meeting end date and time. I have gotten the date field to function correctly, but cannot seem to find a way to convert that date field to datetime so when you click on the calendar, you can set the date and time. Is this possible?

Any help would be appreciated. Thanks

Steven Shull's profile image
Steven Shull posted 12-23-2025 08:42

Unfortunately, this isn't possible using specifications. You'll need to create custom attributes on TICKET and then modify the application using the MAF configuration to display those attributes (similar to how description and other fields are provided today).

I am not sure why IBM implemented the new specification type (dates weren't possible until relatively recent) as a simple date field rather than datetime. If you open TICKETSPEC in database configuration and look at DATEVALUE you'll see it's set as a data type of DATE rather than DATETIME. This means storing a time is impossible and Maximo will not adjust the date for time zones. For some specifications this makes sense. But on the SR scenario especially (which is why the DATEVALUE specification was added) there are a lot of scenarios where you want to capture an exact time from the user. 

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