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 Maximo Mobile Changes not reflecting in the Role Based Apps in Maximo Web

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Sourabh Jain's profile image
Sourabh Jain posted 06-05-2023 02:53

Hi all,

I made few changes in the TECHMOBILE app in my Dev environment (Maximo 7.6.1.2 with Maximo Mobile 8.8 IF008). To move them to my Test environment, I connected my Config app to my Test environment and then published the changes to the Test environment.

Changes are not reflecting in the Role Base Apps in Maximo whereas I can see them in the Mobile app installed on my Windows laptop and tablet.

I have tried restarting server, cleaned-up the Mobile dev workspace, restarted Docker and every possible thing also deleted the temp IBM WAS folders.

When I am checking the version using https://<host>/maximo/oslc/graphite/techmobile/build.json URL, it's giving me the version of IF005 which I never installed. 

Any thoughts please? Thanks.

Note: For some reason, I am unable to reply to the comments in this forum. Maybe, I will get in touch with MORE community support.

Steven Shull's profile image
Steven Shull posted 06-06-2023 09:07  Best Answer

When you build the app with docker image you are building it based on the version of our platform in your docker image. The reason you're seeing IF005 versions in the build.json is probably because you have the wrong container image for your version of Maximo Mobile. If you go here: https://www.ibm.com/support/pages/node/6408032 and scroll down to 8.8 IFIX 008 you'll see that you should be using the docker image 8.8.28. It's important as you patch to get the correct version because there are sometimes bug fixes in the graphite code itself that won't be included if you build on an older version. 

Regarding not seeing the changes in the web but seeing them on mobile, there is an extraction process that occurs for the web application that it writes to the integration global directory (mxe.int.globaldir). I would make sure the system property is correct. Assuming it is correct, inside the maximo\maf folder of that directory will be our extracted version of the application. You can delete this (and make sure to delete it on every server if you use a path like C:\integration) and that should force us to extract it when you launch the application. 

Sourabh Jain's profile image
Sourabh Jain posted 06-07-2023 02:41

To Steven Shull - Sorry, I am unable to see any reply button so commenting here.

Deleting the maf folder solved my issue. I was checking this folder earlier in the application server profile directory. Thanks very much.

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