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 real time system (Paycom) to system (Maximo) integration using REST API

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Johann Wunder's profile image
Johann Wunder posted 02-05-2026 10:00

I am trying to enable real-time communication between two systems so that when an employee is created or updated in Paycom (our payroll software), the employee record is also created or updated in Maximo immediately.

I am currently learning about REST APIs and have been using Postman to make connections and perform GET, POST, and PATCH calls in Maximo. However, I am having difficulty figuring out how to put all the pieces together.

I know that Paycom has REST APIs, which use Basic Authentication with SID and Token, and I also know their APIs support webhooks. However, I am unclear about the difference between REST APIs and webhooks.

Some specific questions I have are:

  1. Should I use REST APIs or webhooks for this integration?

  2. If I use REST APIs, how do I set up maximo to communicate directly with each other in real time? would I need a middleware or is maximo capable of this functionality?

  3. If I use webhooks, what do I need to configure in Maximo to receive these webhooks and create or update a Person MBO?

  4. Is there an alternative approach I should consider for this integration?

Any guidance on the best approach would be greatly appreciated.