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 Receiving error BMXAA2319E when adding parent to a location (building)

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Keith Henderson's profile image
Keith Henderson posted 04-20-2023 11:20

Good Morning.

I'm trying to add a parent (campus) to a new building and receive a BMXAA2319E - Cannot add a new row.

Looking at the other buildings (locations) its seems this should work. 

I searched for some help but found little to support my issue.

Attached is a very short video showing the setup structure for locations and then the error message.

Thanks for any input.

Christopher Winston's profile image
Christopher Winston Best Answer

In short, it is just not intuitive because of the additional functionality with 'systems'. Pull up the location again (I think it was 125) on the locations app, on the main tab.

Click 'Associate Systems with location' 
Click 'New Row'
Fill in the system you want the location to be in and then the Parent and click ok

This allows the parent to be in the correct system and supports multiple systems if you need to use it that way.

Keith Henderson's profile image
Keith Henderson

Much thanks for that info.
I looked at the Associate Systems with location but was not sure if this was the correct method to establish the hierarchy structure.
We have one system Primary (see attachment). So does this look correct ?
I will test in dev first before moving to production.

Attachment  View in library
Christopher Winston's profile image
Christopher Winston

Yes, that 'Primary' system is what is typical. 

Keith Henderson's profile image
Keith Henderson

Thanks, this is going to be very time consuming. But I do understand the structure much better now.