Hi Robert! When I've encountered this issue / requirement, I have created a role with the unique ID I am wanting and point it to any random object (e.g. WORKORDER). I then cheat and do a SQL update to switch the OBJECTNAME field to the desired target and then after reloading the record I am able to build the VALUE and successfully marry it to comm templates. We have done this with TKOWNERHISTORY and WOOWNERHISTORY to send e-mails on ownership changes.