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 SMAL configuration error -loginerror.jsp?group=system&key=NoLogin

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Diane Nohner's profile image
Diane Nohner posted 07-08-2026 13:07

Configuring SAML and running into the below error -

Maximo version 7.6.1.3 with Mobile and Spatial installed.

Looking for guidance or advice.

SMAL configuration error -loginerror.jsp?group=system&key=NoLogin

https://maxmoXXX.XXXXX.XX.XX/maximo/webclient/login/loginerror.jsp?group=system&key=NoLogin

LDAP was has been configured since 2015 and we are moving to SMAL.

mxe.useSAML and mxe.useAppServerSecurity properties are set to 1

also found this article on Maximo more

https://moremaximo.com/search?executeSearch=true&SearchTerm=no+log+in+error+after+configuring++saml&l=1

If you're experiencing a login error after configuring SAML, here are the key troubleshooting steps:

  • Check SAML Property: Ensure the mxe.useSAML system property is enabled
  • Disable LDAP Form Authentication: Do NOT enable maximo.mobile.ldap.isForm when using SAML - these are mutually exclusive authentication methods

set maximo.mobile.ldap.isForm = 0 from 1.

Error message screen shot.