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 SMAL configuration error -loginerror.jsp?group=system&key=NoLogin

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Diane Nohner's profile image
Diane Nohner posted 07-08-2026 13:07

Configuring SAML and running into the below error -

Maximo version 7.6.1.3 with Mobile and Spatial installed.

Looking for guidance or advice.

SMAL configuration error -loginerror.jsp?group=system&key=NoLogin

https://maxmoXXX.XXXXX.XX.XX/maximo/webclient/login/loginerror.jsp?group=system&key=NoLogin

LDAP was has been configured since 2015 and we are moving to SMAL.

mxe.useSAML and mxe.useAppServerSecurity properties are set to 1

also found this article on Maximo more

https://moremaximo.com/search?executeSearch=true&SearchTerm=no+log+in+error+after+configuring++saml&l=1

If you're experiencing a login error after configuring SAML, here are the key troubleshooting steps:

  • Check SAML Property: Ensure the mxe.useSAML system property is enabled
  • Disable LDAP Form Authentication: Do NOT enable maximo.mobile.ldap.isForm when using SAML - these are mutually exclusive authentication methods

set maximo.mobile.ldap.isForm = 0 from 1.

Error message screen shot.

Steven Shull's profile image
Steven Shull posted 07-08-2026 15:22

SAML configuration is tedious and validating both the identity provider & WebSphere configuration are important. A potential cause of this error though is when the identity provider and Maximo loginid for the user do not match. Since you were previously LDAP, your authentication mechanism was likely the sAMAccountName. Identity providers often provide email address instead. This can be configured to provide alternative fields though.

I would try to update the loginid on the user to the email address and see if that resolves the issue. 

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