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 Work order and SR target finish date

  • Integrations
  • Scheduling
  • Work Centers
JAN VERELST's profile image
JAN VERELST posted 06-29-2023 06:02

All,

In the "Service Requests" overview the "Estimated Completion Date" will be shown when you fill in the "Target Finish" date in the service request. When a work order is created from a service request and the target finish will be filled in on the work order it not automatic will be taken over into the service request. This results that the "Estimated Completion Date" will not be shown into the work center. Is the an possibility that it will be taken over automatic from the work order ?

Regards,

Jan

Prashant Sharma's profile image
Prashant Sharma

You can create a custom field in SR from Database Configuration and then create a crossover domain from WORKORDER to SR which will crossover the value of date. Then you can configure work center in Design Mode and show the date.

glenda creech's profile image
glenda creech

Jan, were you able to do this?  I am trying to get the SR target start and finish date to crossover to the work order, and I'm having trouble.  It doesn't seem to like the DATETIME fields.