Maximo Open Forum

Hello all,

Are there any resources you could link to that would show me how to use the Communication Log within Work Order Tracking?

Is this a good place to leave comments/updates for Work Orders, or is it best to just use the Work Log?

Thank you

The work log is for entries made directly in Maximo. The communications log is for communications sent / received regarding the work order. 

Assuming you have your maximo configured to send email, then you can create -> communication and that will bring up a dialog similar to email to send the email. If you leverage a communication template then you can reference data fields from the work order. If email listener is setup and configured, then you can receive emails back onto the designated work order, usually based on something key in the description  /  subject of the email 

As it turns out, there is a video reference for you, but you need to skip ahead to around 39:30 for the communications log

------------------------------
Christopher Winston
Projetech Inc.

IBM Champion 2024
------------------------------

Thank you @Christopher Winston.