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Curious on the availability of third-party users (out of agency tenants) accessibility to the SR process

  • 1.  Curious on the availability of third-party users (out of agency tenants) accessibility to the SR process

    Posted 02-19-2025 10:15
    Edited by John Shepard 02-20-2025 10:51

    I'm scouring the threads (many ๐Ÿ˜Š) to see if anyone has had any success with providing the service requestor app for tenants that are not inside their agency.  The example I would provide is when a service provider is overseeing a site, and they have a service call needed.  Typically, they would need to call or email the details for the request.  We currently utilize the SR app for our agency partners, and it is very effective.  However, my question is for our non-agency partners.   Any thoughts?


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    Shep Shepard
    King County Facilities Management Division
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