Maximo Open Forum

Hello Experts,

I am frequently facing the Oracle adapter integration issues coming from Oracle with an empty message like the following:
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<?xml version="1.0" encoding="UTF-8"?>
<SyncMXPO xmlns="http://www.ibm.com/maximo" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" creationDateTime="2026-02-04T09:49:45+03:00" baseLanguage="EN" messageID="XXXXXXXXXXXXXXXXXXXXXXX">
  <MXPOSet>
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
    <PO action="" />
  </MXPOSet>
</SyncMXPO>
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I want to figure out the root cause of this kind of issues in Integrations.

Thank you in advanced.

#Administration
#Integrations
#Inventory

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Oumayma Azouz
AtkinsRealis
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Hi Oumayma .
you need to track the message back to the ORACLE system and see how the message changed as it went through the different operations.

Did ORACLE send the empty message?

If ORACLE sent an empty message then it suggests that the mechanism used to identify records to send is triggering on the wrong conditions.

Did one of the earlier interface compoinents change it?

It has been a long time since I worked on an ORACLE EBS interface problem.

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mark robbins
Cohesive
IBM Champion 2017-2024 Inclusive
See my blog on Maximo support related topics here:
https://www.linkedin.com/pulse/maximo-support-advice-from-non-ibm-engineer-article-mark-robbins/
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