Uttam,
For me the MASUSERSync program automatically ran during the upgrade process. When you Activate Manage and it is pointed to a database which has not been upgraded it automatically runs updateDB and runs through various upgrade scripts/processes.
The MASUSERSync crontask bombed on bad data so I ran into the scenario where all users weren't syncing. I had to trace the program, fix the bad data, then rerun the crontask to get everything synced. There is a field MASUSER.MASISSUER. If that field is null then you know that user was not synced by the MASUSERSync crontask.
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Eric Burkland
San Diego County Water Authority
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