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 Add/Modify Image: Is it possible to change the picture format extension that Maximo will accept as an upload when adding an image to an Asset?

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Danny Richardson's profile image
Danny Richardson posted 09-19-2023 08:45

Hello all,  When uploading a picture to an Asset, our Maximo only accepts .gif or .jpg (instead of .jpeg).  This causes an issue when trying to upload a picture that is .jpeg or .png.  Can I add more file extensions?

Thank you

*Picture has been updated

Danny Richardson's profile image
Danny Richardson

@Prashant Sharma, you were able to help me previously with a file extension question.  Thank you :) 

would this be a similar thing?  Can I change it in System Properties?

Trisha S's profile image
Trisha S

Did you check the system property "mxe.doclink.doctypes.allowedfileextensions" if .jpeg extension is present amongst the values or not? If not ,add it . Live refresh and check

Danny Richardson's profile image
Danny Richardson

@Trisha S, thank you I did check and it is there.  but in the pop-up box it says that only 2 file types are acceptable.  That is what made me wonder if I needed to update a different location.  (Just in case, I updated the picture to show the correct dialog box, my first picture was incorrect.)  Thank you

Danny Richardson's profile image
Danny Richardson

@Trisha S, here is a pic of where you mentioned and it is there as far as I can tell.

Maximo 7.6

Thank you

Danny Richardson's profile image
Danny Richardson

I found this Delivered Idea that addresses this issue.  https://ibm-ai-apps.ideas.ibm.com/ideas/MASM-I-1278