Hello All - I am also facing same issue. Regards, Biswa
Hi @Martin Fabra Tha,ks you for you reply. Sorry for my late response. I Want to copy ANCESTORCLASSID on MY TICKET tABLE in a attribute call CATEGORIE. I Do a cross domain based on CLASSTRUCTUREID. But my attribute is blank when i try to create a new ticket. How can i do this?? Thanks you Best...
Hi @FULGENCE KOFFI ! I don't understand. Have you added a new field called attribute in classifications? CLASSSTRUCTURE.ATTRIBUTE? Or do you mean the attributes of the classifications? If it is the first, when you go to SR.CLASSSTRUCTURE in "Database Configuration" and add your cross domain, it...
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