Unfortunately, this isn't possible using specifications. You'll need to create custom attributes on TICKET and then modify the application using the MAF configuration to display those attributes (similar to how description and other fields are provided today). I am not sure why IBM implemented...
I am prepping to deploy the SR Mobile application of our MAS 9.0.1 environment and I am struggling with being able to create a simple datetime field within a ticket template. I am utilizing a tiered classification structure in conjunction with a Ticket Template which has several specification...
#Mobility
Mobile_sso_trce_log.txt
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