Hi Ruud, For next day you could easily use a +2 day. About the business days, that may require either that Maximo calendars are set up with the appropriate business times and days for your organization and add some automation scripts
We are using a variety of SLA's types for work orders and tickets. All resolution commitments typically start from the REPORTED DATE. We would like to be able to setup " Next Day" or " Next Business day" commitments, but this doesn't seems to work as all dates you can apply the SLA from are date...
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