Maximo Open Forum

Hello,

I'm wondering what's triggering a PM to generate multiple Work Orders when the expectation is only one work order daily. The PM doesn't have any PM Hierarchy, and the Frequency is set to (1) Frequency Unit (DAYS), Alert Lead Days (0). I checked the cron task (PMWoGenCronTask) and I found three different Instances active, with 5 minutes apart on the Schedule. It is a lot of coincidence that I see three Work Orders being generated when the expectation is only one. 

Thanks for your help.
#EverythingMaximo
#WorkManagement

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Jhonatan Jerez
Electronic Data, Inc.
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I'd verify the settings in the Organization application to ensure that the "Use Frequency Criteria" checkbox is selected for each of the sites. If so, even with 3 cron task instances, it shouldn't generate the same PM multiple times since the cron task will use frequency. Is the time the PM generates the WOs around the same time (IE 10:00, 10:01, 10:02) or do the times line up with the cron tasks (IE 10:00, 10:05, 10:10)?

Assuming this checkbox isn't unchecked (otherwise this would happen for all PMs), then I would assume it's some sort of data inconsistency causing Maximo to act abnormal. I'd check the PMANCESTOR table to ensure the hierarchy is correct for this PM. We've seen issues during imports where this data is incorrect and causes a variety of issues.

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Steven Shull
Projetech Inc.
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Thanks Steven,

I'll follow your instructions and get back with my findings.

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Jhonatan Jerez
Electronic Data, Inc.
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Original Message:
Sent: 06-08-2021 14:30
From: Steven Shull
Subject: PM Generating multiple Work Orders - Expecting only one Work Order daily

I'd verify the settings in the Organization application to ensure that the "Use Frequency Criteria" checkbox is selected for each of the sites. If so, even with 3 cron task instances, it shouldn't generate the same PM multiple times since the cron task will use frequency. Is the time the PM generates the WOs around the same time (IE 10:00, 10:01, 10:02) or do the times line up with the cron tasks (IE 10:00, 10:05, 10:10)?

Assuming this checkbox isn't unchecked (otherwise this would happen for all PMs), then I would assume it's some sort of data inconsistency causing Maximo to act abnormal. I'd check the PMANCESTOR table to ensure the hierarchy is correct for this PM. We've seen issues during imports where this data is incorrect and causes a variety of issues.

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Steven Shull
Projetech Inc.
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Hello Jhonatan Jerez, have you find out the solution for this issue.

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Maram Rajasekhara Reddy
IBM
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Original Message:
Sent: 06-09-2021 08:40
From: Jhonatan Jerez
Subject: PM Generating multiple Work Orders - Expecting only one Work Order daily

Thanks Steven,

I'll follow your instructions and get back with my findings.

------------------------------
Jhonatan Jerez
Electronic Data, Inc.
------------------------------


Original Message:
Sent: 06-08-2021 14:30
From: Steven Shull
Subject: PM Generating multiple Work Orders - Expecting only one Work Order daily

I'd verify the settings in the Organization application to ensure that the "Use Frequency Criteria" checkbox is selected for each of the sites. If so, even with 3 cron task instances, it shouldn't generate the same PM multiple times since the cron task will use frequency. Is the time the PM generates the WOs around the same time (IE 10:00, 10:01, 10:02) or do the times line up with the cron tasks (IE 10:00, 10:05, 10:10)?

Assuming this checkbox isn't unchecked (otherwise this would happen for all PMs), then I would assume it's some sort of data inconsistency causing Maximo to act abnormal. I'd check the PMANCESTOR table to ensure the hierarchy is correct for this PM. We've seen issues during imports where this data is incorrect and causes a variety of issues.

------------------------------
Steven Shull
Projetech Inc.