Hi,
I have already opened a case, but I am also trying to get some input from the community.
We have a MAS SaaS environment where, obviously, we do not manage most of the background infrastructure. We are experiencing some issues with user synchronization that do not seem to follow any specific pattern. Only a few users consistently get synchronization errors.
The errors shown during the sync are:
In Suite -> Security -> Users, when opening a user with a sync error:
BMXLM0504E - HTTP Response Code 403:
<html>
<head><title>403 Forbidden</title></head>
<body>
<center><h1>403 Forbidden</h1></center>
<hr><center>nginx</center>
</body>
</html>
In the user sync menu:
AIUI1101E: Internal user agent error.
Details: [main 141440] synched: status_code: 400 r.text Error 400: system#sysncerrorsyncfrommas
Has anyone experienced this issue or found the root cause?
Thank you.
#MaximoApplicationSuite#MaximoUserGroups------------------------------
Bernardo Ferreira
Sofitnsa
------------------------------